Terms and Conditions

Last updated: [Insert Date]

Welcome to Regat Clothing Shop (“we”, “our”, or “us”). These Terms and Conditions govern your use of our website www.regatclothing.com and all purchases made through it. By accessing our site and making purchases, you agree to these terms.

1. Our Customers

Regat Clothing Shop caters to performance-focused individuals who value premium activewear, including:

  • Outdoor enthusiasts seeking weather-resistant clothing
  • Athletes and fitness professionals requiring high-performance apparel
  • Conscious consumers who prioritize quality and durability in their activewear

2. Website Use

2.1 Eligibility

You must be at least 18 years old to make purchases on our site. By using our website, you confirm you meet this requirement.

2.2 Account Responsibility

If you create an account with us:

  • You are responsible for maintaining the confidentiality of your account credentials
  • All activities under your account are your responsibility
  • You must immediately notify us of any unauthorized use of your account

2.3 Prohibited Activities

You agree not to:

  • Use our website for any unlawful purpose
  • Attempt to gain unauthorized access to our systems
  • Interfere with the proper working of our website
  • Use any automated means to access our site without permission

3. Products and Services

3.1 Product Descriptions

We take care to accurately describe our premium activewear products, including:

  • Bottoms (performance trousers, shorts, leggings)
  • Tops (technical t-shirts, jackets, base layers)
  • Outdoor clothes (weather-resistant garments)
  • Underwear (performance-focused, hygienic)
  • Clothing accessories

However, slight variations in color may occur due to monitor settings.

3.2 Product Availability

All products are subject to availability. We reserve the right to limit quantities and discontinue products without notice.

3.3 Hygiene Policy

For hygiene reasons, we cannot accept returns or exchanges on underwear unless the item arrives defective or damaged. This policy is strictly enforced to protect all our customers.

4. Orders and Payments

4.1 Order Process

When you place an order:

  • You will receive an order confirmation email
  • We process orders within 1-2 business days (excluding weekends and holidays)
  • Your order becomes binding when we send the confirmation

4.2 Payment Methods

We accept:

  • Visa
  • MasterCard
  • JCB
  • PayPal

All payments are processed securely. We do not store your full payment details.

4.3 Pricing

All prices are in GBP (£) and include VAT where applicable. We reserve the right to adjust prices at any time, but this will not affect confirmed orders.

5. Shipping and Delivery

5.1 Shipping Options

We offer:

  • Standard Shipping (£12.95): Via DHL or FedEx, delivered in 10-15 business days after dispatch
  • Free Shipping: For orders over £50 via EMS, delivered in 15-25 business days after dispatch

5.2 Delivery Areas

We ship worldwide except to certain Asian countries and remote locations. Contact [email protected] to confirm delivery to your region.

5.3 Delivery Issues

If your order hasn’t arrived within the estimated timeframe:

  • First check your tracking information
  • Contact the shipping carrier directly
  • If unresolved, contact us within 30 days of shipment

6. Returns and Refunds

6.1 Return Policy

You may return most items within 15 days of delivery if:

  • The item is unworn, unwashed, and in original condition
  • All original tags are attached
  • Original packaging is included
  • Proof of purchase is provided

6.2 Return Process

  1. Email [email protected] within 15 days of receiving your order
  2. Wait for our approval and Return Merchandise Authorization (RMA) number
  3. Ship your return to: Regat Clothing Shop, 7 St George’s St, Canterbury, GB CT6P 7RU
  4. Include the RMA number clearly on the package

6.3 Refunds

  • Processed within 5-7 business days after we receive and inspect your return
  • Credited to your original payment method
  • Shipping fees are non-refundable (except for our errors)

6.4 Exchanges

Follow the return process, specifying in your email that you want an exchange. Price differences will be adjusted accordingly.

7. Intellectual Property

All content on our website, including:

  • Text
  • Graphics
  • Logos
  • Product designs

is our property or licensed to us and protected by intellectual property laws. You may not use any content without our express written permission.

8. Liability Limitations

8.1 Product Use

Our products are designed for general activewear use. We are not liable for:

  • Any injury resulting from improper use of our products
  • Wear and tear from normal use
  • Any modifications made to our products

8.2 Website Availability

We strive to keep our website available but are not liable for:

  • Temporary unavailability due to maintenance or technical issues
  • Any loss or damage resulting from website downtime

9. Privacy

Your privacy is important to us. Please review our separate Privacy Policy for details on how we collect, use, and protect your personal information.

10. Changes to These Terms

We may update these Terms periodically. The updated version will be posted on our website with a new “Last updated” date. Your continued use of our site after changes constitutes acceptance.

11. Governing Law

These Terms are governed by English law. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.

12. Contact Us

For questions about these Terms or our products:

Email: [email protected]
Address: Regat Clothing Shop, 7 St George’s St, Canterbury, GB CT6P 7RU

Thank you for choosing Regat Clothing Shop for your premium activewear needs. We appreciate your trust in our performance-focused apparel and are committed to providing you with exceptional products and service.